Frequently Asked Questions |
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- How can I make a change to an existing order?
- I am trying to add items to my cart, but every time I add a new item, it bumps out the previous item out of my cart. How can I get the items to remain in my cart?
- Where can I find your return policy?
- Do You ship internationally?
- Will I be charged sales tax?
- Is your site secure?
- What if an item is Backordered?
- I see that you carry many of the items from a certain manufacturer, though I don't see the item I am looking for. Can you get it for me?
- How do I track my order?
- How can I make a change to an existing order?
Typically, orders that have been submitted and processed cannot be altered. However, you may contact our customer service team at sales@combattactical.com, and we will do our best to make any changes that you request.
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- I am trying to add items to my cart, but every time I add a new item, it bumps out the previous item out of my cart. How can I get the items to remain in my cart?
his usually means that your cookie security settings are set too high. You would need to lower your cookie security settings on your computer's internet browser program. This will allow our site to remember the items in your cart so that you may purchase them all together.
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- Where can I find your return policy?
Please click this link to our go to our return policy: Returns Policy
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- Do You ship internationally?
At this time we do not ship internationlly
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- Will I be charged sales tax?
All sales made within Nevada will be charged an 7.75% sales tax. If you are a tax exempt government agency, you can contact us at 702-343-6132 or sales@combattacticl.com with you Tax ID number so that we may remove the sales tax from your order.
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- Is your site secure?
Combat Tactical Inc. takes the issue of security very seriously. Every time you send us your credit card number and your billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) encryption technology to prevent the information from being intercepted. Our computers are protected via military grade firewalls , as well as the latest in anti-virus software so that your information is always secure. Credit card numbers are permanently encrypted in our system so that no one (not even employees) can see your credit card information.
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- What if an item is Backordered?
We do our best to keep all of our items in stock, however, if something is on backorder, we will usually hold the order until all items are in stock. We unfortunately are not able to backorder items that are less than $10.00, and if this situation occurs, we will typically cancel the backordered item and ship the remainder of the order.
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- I see that you carry many of the items from a certain manufacturer, though I don't see the item I am looking for. Can you get it for me?
Absolutely, We are glad to order any item from any manufacturer we carry. Simply email us fro the contact us page and tell us what you want. We love special orders.
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- How do I track my order?
Once the order is shipped, we will send you an automated email with UPS or USPS tracking/delivery confirmation number for your package.
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